Date:   2017-05-27
Customer Satisfaction and Needs Assessment: A Report about Uganda's Insurance Sector

This survey was commissioned by the Financial Sector Deepening Uganda (FSDU) on behalf ofUganda Insurers Association (UIA). The survey was implemented by Ipso was conducted within the major towns of the four regions of Uganda. The overall objective of the survey was to assess the satisfaction levels of different stakeholders within the Insurance sector and to identify service gaps and propose solutions, that will improve service delivery and performance in the sector. This survey adopted a qualitative and quantitative approach to data collection and the target respondents were the key stakeholders in the insurance sector including consumers, agents, brokers, assessors, insurers, regulatory bodies and industry associations. 

Date:   2017-05-03
Kampala Private Schools Market Study

Kampala Private Schools Market Study Summary Report

The research explores the opportunity for financing low-cost private schools. A total of 223 school proprietors and local education officials were interviewed in this study. The top-line findings from the study show that an estimate of 84% of children in Kampala are enrolled in low-cost private schools. The findings further show that the schools surveyed were profitable and keen to borrow $164 million over the next three years. In addition, these schools anticipate to handle $273 million in cash transactions over the same period. This presents a major opportunity for cross-selling account services and innovative payment solutions.

Date:   2016-11-03
FinScope Uganda 2013 Dataset
Agent Network Accelerator Survey: Uganda Country Report 2015
Date:   2016-09-07

The findings, based on interviews with over 2,200 mobile money agents interviewed in 2015, the ANA Uganda report, funded by the Bill & Melinda Gates Foundation, FSDU, IFC, FSDA and the United Nations Capital Development Fund (UNCDF) highlights findings on the DFS agent landscape in Uganda covering agent profitability, transaction volumes, liquidity management and other important strategic considerations.

The research findings highlight a number of positive attributes of Uganda’s agent network: among others, high profitability and optimism among DFS agents, a high proportion of dedicated agents focused solely on DFS and airtime distribution, agent collaboration to manage liquidity, and high rates of initial induction training. The report also discusses several challenges, including the lack of diversity in product offering, high rates of crime and fraud reported by agents, high prevalence of Over-The-Counter (OTC) transactions, low compliance, and insufficient monitoring. Agents are optimistic about the business, with the majority seeing themselves continuing as an agent in one year’s time according to the survey report published.

Date:   2015-08-20
Northern Uganda Market Research Market Research report for Northern Uganda region.
Uganda National Small Business Survey Report
Date:   2015-03-26

The National Small Business Survey assessed the nature and scope of MSMEs in Uganda. The purpose of the survey was to identify constraints to MSMEs’ development and growth with a focus on access to finance, infrastructure, business development services, markets and technology

Uganda Micro Finance Sector effectiveness Review 2014
Date:   2015-03-26
The Uganda Micro-Finance Sector effectiveness Review identified how the microfinance sector has evolved in the past decade and highlights areas for further intervention and support
Uganda 2013 FinScope Main Report
Date:   2015-02-11

To date, FinScope surveys have been carried out in 18 African countries including Uganda. FinScope III survey for Uganda follows two previous-FinScope I and II surveys carried out in 2006 and 2009 respectively.

Like the previous FinScope I and II, FinScope III gathered detailed demographic information for the\r\n adult population (individuals aged 16 years and above), socioeconomic characteristics and use\r\n and non-use of financial services.
Uganda 2013 FinScope Summary Report
Date:   2015-02-10

Uganda's Vision 2040 highlights the lack of\r\n access to finance as one of the barriers affecting\r\n the competitiveness of the economy. There is  limited access to credit and most individuals
\r\n and firms access credit from informal sources.

One of the reasons for the limited access\r\n to credit is the low level of incomes and\r\n consequently domestic savings which affects\r\n ability by institutions to offer long term finance.

 As such, the government intends to increase\r\n gross national savings from the current level of\r\n 14.5% to about 35% of GDP by 2040, as a means\r\n to accelerate structural transformation

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